For a large institutional website, the demands to get content onto the site come in thick and fast. A ‘content drop box’ would allow colleagues to post content to be added to the site.

The fields are fairly obvious… it should:

• Record who the colleague is
• Ask who the owner of the content is – full details
• Ask who the intended audience is. Any restrictions?
• Ask where it should go – URLs please!
• Link to policies where appropriate (if they want content on the homepage, does it fit?)
• Ensure that a start date and a finish date are recorded
• Ask for priority? (even though no one would say not urgent).
• Allow Word docs (and other files) to be added to the request
• Convert those Word docs automatically into HTML!! (in an ideal world).
• Ask whether the content needs to be referred to from other places or highlighted in some way
• Store all requests in a tracking database, and alert the team or the person on duty that a new task has arrived.